-No Refunds on customized goods
-only If a Product is damaged by the creators doing will Big Hoss Tumblers offer to fix the product. You ship product back and then we will ship it back to you when it is complete
-All orders take at least 6-8 weeks. Mama T takes time to make sure you are getting the best product she can create.
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If you have questions please send Email to bighosstumblersllc@gmail.com